Support for Azure/Office 365 products and services: SQL azure, VM, SharePoint Online, etc.
Monitoring via Microsoft & custom scripts and tools
Automation via Chef, Powershell, and ARM Templates
Patch Management of OS
Backups and Disaster Recovery
Live Troubleshooting support
Outsourced monitoring and operations support
Monitoring & Operations support
via staff augmentation
Support for AWS products and services: ECS, EBS, ELB, S3, RDS, Redshift, etc.
Monitoring via CloudWatch, Datadog, and Custom Scripts & Tools
Automation via Chef & Cloudformation
Post-launch cost optimizations using AWS and 3rd-party tools
Patch Management of OS
Backups and Disaster Recovery
Monitoring & Operations Support
via Staff Augmentation/Outsourced